Happy May Day Weekend Pink Posse! It’s the time when we celebrate workers everywhere. But work is not what it was, is it? The skills we need don’t stand still, how we learn is changing, and automation stands to infiltrate every job. But let’s take your mind of those topics this weekend. Actually no – let’s talk about exactly those topics, and what we can do about them. Look, we can sugarcoat, or we can curate. We’re doing this for your own good…
We’re in the future now. How’s it going for you? Ok, so we don’t have hoverboards. We briefly had fidget spinners but thankfully that’s over. What we definitely have are new skills we need to navigate the future workplace. Maths, science, HTML: all variously useful, but according to the World Economic Forum the skills you need for 2020 are a bit more meta than that: cognitive flexibility, creativity, complex problem solving. That’s the new school of life. And you won’t learn it in a course. We’d liked this take on the 10 Skills You Need for The Future of Work from Career FAQs.
If your first reaction to this new set of skills is “we better make a course on these”, maybe pause a second. Will it get used? Will it still be relevant next year, or next week? There’s a reason that 90% of learning resources don’t ever get used, according to Angus McCarey of Hive Learning. Courses are piled into a learning platform, it’s hard to find what’s relevant to you. And when you do, it’s often out of date. Nice piece arguing for a more social, on-demand learning experience. L&D professionals should be a guide: find what’s relevant, embed it at point of need in people’s workflow, keep doing it. Fewer courses, better curated resources. If Anders Pink had a tattoo it would say that. Because how cool would that look.
The changing future of work requires a different approach to learning. Some organisations get this. KPMG’s one of them. Their CEO Lynne Doughtie shared why KPMG is committed to continuous learning in Forbes this week. While knowledge workers everywhere fear automation, her approach is to help people become “robot proof”- ready to work well with technology, not be displaced by it. They’ll deliver over 900,000 hours of learning in one facility year. While more learning isn’t always the best metric on it’s own, let’s agree that it’s better than less.
While some in HR and Learning may fear the rise of automation, the savvy approach is to get onboard with what AI can do for you, not to you. Jeanne Meister’s always got an eye on the future workplace, and this week she’s shared 5 ways AI can help HR provide a better employee experience. Machine Learning can provide far more precise learning recommendations than humans. AI can enhance talent selection and recruitment. The bots are here to help us. No really. Ask Jill Watson, an outstanding teaching assistant who responded faster and better than any other. Check that last name. Yes. That Watson. Elementary, IBM.
AI can automate, but only humans can get people to do things. Well, is that true? When it comes to getting people engaged with a Learning Management System, humans find that pretty difficult too. We stepped away from the algorithm, switched to manual and asked 15 experts for their insights on how to get people engaged with your LMS. Among them: Make it relevant. Make it like Netflix. Provide recommendations. Bring in fresh content every day. Sounds like something AI could help with…
If you’d like a non-threatening curation bot in your corner, check out our free curation tool. It’ll find fresh content on any topic you want, and obediently put it on your LMS or Learning Platform with our API. Workers of the World: Curate. Like a boss.